Hello From Pennwood – Update on Current Situation

Hello everyone,

I hope you are all coping ok during these challenging times.

I would like to thank you all for being so understanding and supportive as we navigate our way through this crisis.

I have attached a fact sheet from the South Australian government to assist you in understanding the legislation we are required to adhere to at this stage. As you are aware, we have taken the additional step to protect the residents by stopping all on-site visitors, unless it is on the grounds of compassion and end of life care. I know it is difficult not being able to visit your loved ones, especially over the Easter period, but I hope that we are helping you to keep in contact through the use of technology.

Additional resources, and equipment has been purchased to ensure residents can utilise technology to keep in touch with their loved ones. We have also increased our staffing levels to allow staff the time to provide emotional support to the residents. I am really pleased with the Pennwood team, who have had to adapt so quickly to changes, while also dealing with this situation in their personal lives. We are truly blessed to have such a dedicated, kind and caring team.

Later on today I will send out a link for an online relative meeting that will be held next week. If you have any questions or questions please do not hesitate to contact me directly on my email at any time and I will get back to you as soon as practicable.

Please note: Legislation now states that all visitors, staff and contractors coming into aged care facilities from 1 May 2020 must have a flu vaccination. Pennwood needs to have evidence of this. If you have had/ or are going to have your flu vaccination can you please ensure you provide evidence to us at Pennwood so that when we re-open to visitors (which hopefully won’t be too far away) we can allow you access quickly.

Take care, and let’s hope we can start getting back to some sort of normality sometime in the near future.

Kimberley Moss

Business Manager