Pennwood Home Care is committed to providing its clients with the best service and quality. In line with our commitment to continuous improvement, we have recently asked our clients to participate in a survey and to provide us with their opinion on how Pennwood Home Care is currently performing.
Feedback from Client Surveys:
|1.||Why did you choose Pennwood Home Care as your provider?
|2.||What things do you believe Pennwood Home Care does best?
|3.||What things do you believe Pennwood Home Care needs to improve on?
|4.||Are you proud to be part of the Pennwood Home Care?
“We particularly needed support when I went overseas for 2 months and my cousin [our client] was home alone. The staff took the worry out of this for both of us and we kept in touch while I was overseas which was very reassuring. Thank you.” – Client Representative, S Urh
“My experience with Pennwood are in the main positive. It is reassuring that you are seeking improvement through such surveys.” – Client
“I would just like to say a big personal thank you to all of you at Pennwood (Home Care) who helped my dad and myself in any way.
From the time of interview to my dad’s final days of care with Margaret and Leona (and including his days of care with Nick) we were treated with careful respect and concern for our well being – (both of us).
Ljubica and those in the office were always friendly and approachable and I cannot tell you how important that was during the stressful times when I needed help.
I would have no hesitation in recommending Pennwood (Home Care) to others in the same position as we were. You were really a Godsend to me (and Dad). Your kindness, professionalism and care were always a blessing.” – Ms Knight (client’s daughter)
Thank you ever so much for everything you have done for my mum. – Mrs Ceniuch (client’s daughter)
Thank you so much for all the support and love given to me during my recovery. – Ms Jokic (client)