About Us

Providing culturally safe, individualised, compassionate, and caring services to improve quality of life for the elderly

Pennwood Aged Care Services

Pennwood Aged Care Services is a not-for-profit organisation and is owned and operated by The Serbian Community Welfare Association of South Australia Inc (SCWASA).

Pennwood-village-dusk

Pennwood Aged Care is the only aged care provider in South Australia that caters specifically to people of Serbian background. With delicious European meals cooked on site, staff who speak the language and multicultural television channels available in every room, we pride ourselves on being South Australia’s leading culturally specific aged care provider.

Our services are not limited to people from a Serbian background. People from all backgrounds, religions and cultures are welcome at Pennwood.

For further information regarding Serbian culture visit:

We believe in empowering people

We believe in empowering people to enjoy their older age and that happiness comes from connecting with others. Our care and services are based around empowering our older people to live their best life, the way they choose.

We respect everyone’s uniqueness

While Pennwood Aged Care Services is owned and operated by The Serbian Community Welfare Association of South Australia Inc, we place the utmost importance on understanding everyone’s culture and acknowledging everyone’s unique differences.

We are aware and respectful of these differences in planning and delivering care and services no matter what someone’s nationality, background, race, culture or religion is.

Everyone is welcome at Pennwood

We are a culturally and linguistically diverse organisation with staff, residents and clients from all over the world. We pride ourselves on being inclusive of all our represented cultures, whether it be through cuisine, music, activities or outings.

We always strive to provide care and services that reflect the social, cultural, language, religious, spiritual, psychological and medical needs of the people we care for, including Aboriginal and Torres Strait Islanders and LGBTQI people.

Services

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Our History

1993

Pennwood Village was built in May 1993 and housed 40 residents offering mainly low level government funded care. Previously known as Pennington Aged Care Village

2010

Aged Care Village, the facility was re-branded Pennwood Village in 2010

2011

In 2011 a new wing was opened, bringing our service to a total of 60 residential aged care places

2013

In December 2013 Pennwood was granted approval to provide home care to 35 older people in the western suburbs and Pennwood Home Care was born

2019

In 2019, Pennwood Village expanded yet again with the addition of two new houses, bringing us to our current total of 80 beds. The 2 new houses are used to provide the Transitional Care Program (TCP) in partnership with SA Health

2022

More than 80 older people now receiving home care package services via Pennwood Home Care

Our Mission

Pennwood aged care services strives to achieve excellence in culturally sensitive quality aged care and is committed to providing high quality individualised services addressing cultural, spiritual and linguistic needs.

Pennwood Aged Care Services believes in:

Respect
Choice
Dignity
Quality
Diversity
Compassion
Unity

Vision Statement

Pennwood Aged Care Services’ vision is to ensure the services we provide are culturally safe, individualised, compassionate and caring to improve the quality of life for our consumers, and that our staff are supported and valued for their contribution to improving older peoples’ wellbeing.

Board of Directors

Pennwood Aged Care Services is governed by a Board of Directors composed of caring members of the Serbian Community, with diverse experience in life and industry that oversee all operations of Pennwood Aged Care Services. The Board of Directors work in conjunction with the Chief Executive Officer to ensure we maintain our high quality standards and meet all regulatory requirements.

About Our Staff

Qualified nursing staff are present 24 hours a day, 7 days a week to provide quality person-centred care for all residents and clients of Pennwood. We have both registered and enrolled nurses as well as qualified personal care workers (Certificate III, at a minimum).

Pennwood Village is committed to appointing, sustaining and developing staff in sufficient numbers and with the attributes, skills, qualifications and knowledge to do their jobs effectively. We are committed to ensuring staff can communicate effectively, can build positive relationships with residents and have a focus on person-centred care.

We encourage staff to study to gain further qualifications and we have successfully supported many of our staff members to become enrolled or registered nurses over the years.

Our committed Chief Executive Officer reports directly to the Board of Directors and leads a large team of caring clinical and non-clinical staff. Our dedicated team keeps Pennwood Aged Care Service’s excellent reputation strong in the community as we continually provide the best possible service to all of our residents and clients.